Norman Mineta: That morning I was having breakfast with the Vice Premier of Belgium, Isobel Durant, who was also the Minister of Transport, and Jane Garvey, the head of the Federal Aviation Administration, was also there at breakfast. So the three of us were having breakfast, and my Chief of Staff, John Flaherty, came in and said, "Mr. Secretary, may I see you?" So I excused myself, went into my office. At the other end of my office, I have a television set. Obviously, the World Trade Center, black smoke pouring out of there. I said, "What the heck is that?" He said, "Well, we don't know. We have heard 'explosion,' we've heard 'general aviation plane going into the building,' we've heard 'commercial airplane going into the building.' We don't know." So I said, "Well, I am going to go back into the breakfast, keep me posted." So I went in and explained to Jane and to Mrs. Durant what I had just been told. About six or seven minutes later, John came back in and said, "May I see you?" So I excused myself, went back in, and he said, "It has been confirmed. It was an American Airlines (plane) that went into the World Trade Center." I went up to the TV set to get a closer look, see if I could see the hole where the plane went in, and as I was watching the TV set, all of a sudden a gray object comes from the right side of the screen, comes across, sort of disappears, and then a yellow and white billowy cloud over here, and I go, "Holy Cow, what the heck was that."
I ran back into the conference room and said, "I don't know what is going on in New York, but Mrs. Durant, I have got to excuse myself. Jane, you have got to get back to the Operations Center over at FAA." I excused myself, came back into the office. By that time, the White House had called and said I had to get over there right away.
I grabbed some manuals and some papers, went down to the car, and we went over to the White House. As we went in West Executive Drive, people pouring out of the Executive Office building, people running out of the White House, and I said to my driver and security guy, "Is there something wrong with this picture? We are driving in, and everybody else is running away." So I went into the White House and someone said, "You have to be briefed by Dick Clark in the Situation Room." So I went in there, he talked to me for four or five minutes, and he said, "You have got to go to the PEOC." I said, "What's the PEOC?" He said, "That's the Presidential Emergency Operations Center." I said, "I don't know where that is or what it is." There was a Secret Service agent standing there, says, "I will take you." Well, it's that bunker that's way under the White House.
I got to the PEOC and the Vice President was already there. Big conference table, and there are phones all along here. I took a phone and called my office, kept it an open line, and then I took another phone, called FAA -- Federal Aviation Administration Operations Center -- and kept it at open line and kept working the two phones.
Some young man came in and said to the Vice President, "There's a plane 50 miles out coming towards D.C." So I said to Monty Belger, who is the No. 2 at FAA, I said, "Monty, what do you have on radar on this plane coming in?" He said, "Well, the transponder has been turned off, so we don't know who it is, and we don't know the altitude or speed." I said, "Well, where is it?" He said, "It's somewhere beyond Great Falls right now." Then, the young man came in and said it's 20 miles away. I'd say, "Well, Monty, where is this plane in relationship to the ground?" On radar it is hard to associate with a ground point, but they'd be able to tell you roughly the distance from wherever you are, but he couldn't tell you the speed or altitude, and then all of a sudden, as I was talking to him, he said, "Oh, I lost the bogie. Lost the target." I said, "Well, where is it?" He said, "Well, it's somewhere between Rosslyn and National Airport," and about that time someone broke into the conversation and said, "Mr. Secretary, we just had a confirmation from an Arlington County police officer saying that he saw an American Airlines plane go into the Pentagon." So then I said, "Monty, bring all the airplanes down." When you see one of something happen, it's an accident; when you see two of the same thing happening, it's a trend, something. When you see three, it's a plan. So I said, "Bring all the planes down."
You mean ground all the planes?
Norman Mineta: Ground all the planes. We already had a ground hold on planes going into New York. Any plane that was going to leave from Atlanta heading to New York, those planes were left on the ground in Atlanta. That happened maybe about 8:30 or 8:40 in the morning. Now this is about 9:27.
I said, "Bring all the planes down." Well, at that point, we had 4,638 airplanes in the air. With the skill of the air traffic controllers and the skill of the airplane pilots and the flight cabin crew, getting all the passengers prepared, they brought all those planes down in two hours and 20 minutes. It was really the skill of everybody just bringing those airplanes down. Now, he said, "We will bring the planes down per pilot discretion," and I said, "Screw pilot discretion," because I didn't want a pilot who was over Kansas City thinking, "Well, I will fly on to LA, sleep in my own bed tonight," because I wanted all those airplanes down. We had, at that point, seven to ten airplanes still unaccounted for from the airlines, and so I wanted to get all those airplanes down. I didn't want that pilot in Kansas making his own decision. I said, "Bring them all down."